Client Resources

 

Know what to expect from your service providers.

 
 

What does receiving virtual services look like? Check out this video. English, CC and ASL interpretation available in video.

Learn how to best work with ASL interpreters using these 9 tips! English version and CC available. Watch ASL version here [LINK].

Client Checklists & Need to Knows

  • Checklist for how to prepare for virtual services.

    Virtual Services

    Learn how to best prepare to receive virtual interpretation services.

    View PDF
  • Document explaining how to best manage time when hiring virtual interpreters

    Virtual Services: Planning & Time Management

    If the access team is unavailable to stay past the agreed upon end time, what will you do?

    (CREDIT: M&N Language Services, LLC)

    View PDF
  • Document explaining the "dos" and "donts" of highering an interpreter

    Virtual Services: Combative Performative Accessibility

    Do not minimize or jeopardize the quality of access due to a lack of preparedness. Accessibility is not part of a checklist; it is an embodied practice.

    (CREDIT: M&N Language Services LLC and COCOA Language, Advocacy, and Consulting LLC)

    View PDF

  • Common "Prep" Materials to Share with Your Interpreter

    Review this checklist to make sure you’ve done your due diligence in properly preparing your interpreting team.

    View PDF

  • Things to Remember When Being Interpreted

    It may be your first time or forty-first time receiving interpretation services. Either way, it never hurts to review best practice on how to work and engage with your language service provider.

    View PDF
  • Checklist for receiving on-site services

    On-Site Services

    Learn how to best prepare to receive on-site interpretation services.

    View PDF
Depiction of a working CDI-HI team

Source: hearingspeechdeaf.org

Deaf Interpreters

[Certified] Deaf interpreters — [C]DIs — are interpreters who themselves are deaf/hard-of-hearing and who work between English and American Sign Language (ASL). The value of working with a CDI/DI is tremendous. Below are a few reasons why.

  • Deaf interpreters are fluent in both ASL and English and are experts on deafness and deaf culture;

  • Their interpretations reflect more native language use;

  • They can better build rapport and trust between the deaf consumer and service provider; and

  • Deaf interpreters are highly effective with unique groups (e.g., developmentally disabled, foreign deaf, deaf youth, victims, legal situations, etc.).

  • The ADA

    The Americans with Disabilities Act of 1990 (ADA) is a federal mandate that requires any business open to the public to provide an effective means of communication for those with disabilities as determined by those with the disability.

    Understanding the ADA

  • Code of Conduct

    ASL Interpreters are bound by a Professional Code of Conduct drafted by the National Association of the Deaf (NAD) and our governing body, The Registry of Interpreters for the Deaf (RID).

    RID-NAD Code of Conduct

  • Learn ASL

    Interested in learning some basic ASL so you can better communicate with your co-worker or employee? Check out these video resources to learn useful phrases, words, and how to use the ASL manual alphabet.

    Start Your ASL Journey

Captioners*

Independent Contractors

Agency Contacts

* DISCLAIMER: MORR Interpreting is not affiliated with any of these captioning services. MORR does not endorse these companies, the views they express, or products/services they offer.