Policy Overview

This is an abbreviated summary of MORR Interpreting’s policies. By accepting services, you agree to all terms & conditions outlined here.

Service Rates

Rate varies in accordance to appointment classification (e.g., daytime, weekend). Initial booking fee covers up to two hours of interpretation service. Can include pre-briefings, dry-runs, and tech rehearsals. Translation requests are priced per project.

 

Additional Service Time

Interpretation services rendered after the second hour are considered Additional Service Time. AST is invoiced in fifteen-minute increments and rounded up to the nearest quarter-hour.

 

Additional Fees

Your estimate will include any additional fees (e.g. parking, tolls) prior to provision of services with the exception of unforeseen or last-minute changes to the scope of the request.

 

Cancellation & No-show Policy

Cancellations within 24-48 hrs of appointment time and no-shows are subject to be billed in part or in full.

 

Invoicing & Payment

Invoices are generally issued within 24-hrs of the provision of services. Payment of all fees and expenses must be made in full within 15 calendar days. Overdue invoices are subject to late fees. Acceptable methods of payment include debit, credit, ACH, check, CashApp, PayPal and Zelle. Checks are payable to MORR Interpreting, LLC.